Policies
APPOINTMENT POLICY
Arriving late will deprive you of valuable treatment time. We will make every effort to perform your entire treatment in the Policies of Appointment for remaining scheduled time, but reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee. (see cancellation policies of appointment for details) VALID CARD MUST BE PUT ON FILE TO BOOK ANY APPOINTMENT.
CANCELLATION/ NO SHOW POLICY
We have a 24 hour cancellation / no show policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that no shows/or cancels within the 48 hour period will have the following fee automatically charged to the credit card on file:
ALL APPOINTMENTS NO CALL NO SHOW:
$100.00 FEE, EVERY-TIME
$50.00 LATE CANCELLATION FEE
If a client has no showed/late/cancelled 3 times, client will then be required to pre-pay in full for future services at the time of booking. The amount pre-paid is nonrefundable if the no show/ cancellation policy is violated. If appointment is rescheduled prior to 48 hours of the appointment time, the amount paid will be credited for future services here at Mirror Mirror Aesthetics & Wellness. We respect our providers’ time as they are booked out weeks to months ahead. Last minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy, as this will allow our team to continue to provide the highest quality of service for you and our future patients. Please be advised – by scheduling an appointment, you are agreeing to our cancellation/no show policy.
TEXT MARKETING AND NOTIFICATIONS
By subscribing to Mirror Mirror Med Spa’s text notifications, you consent to receive recurring automated marketing messages and appointment reminder messages at the phone number provided. The frequency of messages varies. Consent is not a condition of purchase. Standard message and data rates may apply.
You can unsubscribe from receiving text messages at any time by replying STOP to our messages, or by following the instructions provided in the message. For more information on our messaging terms and conditions, text “HELP” to the number you received messages from, or contact customer support at admin@mmspatucson.net
PERSONAL INFORMATION USED FOR TEXT MARKETING
To deliver text messages, we collect the following:
- Your Phone Number:
Used to send text message notifications regarding your interest in our services, promotions, and appointment reminders. - Appointment Information:
Used to send reminders about upcoming appointments and promotional offers related to our MedSpa services.
We respect your privacy and are committed to protecting your personal information.
THIRD-PARTY SERVICE PROVIDERS
We may share your phone number and other relevant information with third-party text messaging platforms that facilitate the delivery and management of our text marketing campaigns. These service providers are prohibited from using your personal information for any purpose other than enabling Mirror Mirror Med Spa’s text messaging service.
REFUND POLICY:
We do not offer refunds on any service rendered. Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed. Clients are responsible for additional treatments needed to achieve desired results.
RETAIL: We do not offer refunds on products purchased. Defective products may be exchanged within 14 days for the exact same product only.
No refunds will be offered if a gift card/certificate is purchased.
CHILDREN POLICY:
At Mirror Mirror Med Spa, we hold a fondness for children of all ages. However, we kindly request that you organize child care prior to your appointment. This guarantees your child’s safety and ensures a serene environment for everyone.
PET POLICY:
We are animal lovers, but we kindly request you to leave your pets at home during your visit. In case you bring a pet that is not a service animal to an appointment, you will be asked to remove the pet from our healthcare facility.
We appreciate your understanding and respect towards all our clients. Thank you for your cooperation.
TIME OF APPOINTMENT POLICY
A delay in arrival may shorten your essential treatment time. We aim to execute your complete treatment within the remaining timeframe set for the appointment, yet we maintain the right to rearrange your booking if you’re more than 10 minutes late, and a cancellation fee may apply. (see details in the Cancellation/ No Show Policy section)
CANCELLATION/ ABSENCE POLICY
At Mirror Mirror Med Spa, we enforce a 48-hour cancellation/ absence policy intended to ensure prompt appointments for customers and respect our service providers’ time. Any appointment canceled or missed within this 48-hour period will incur a fee automatically charged to the stored credit card:
ALL INJECTIONS / MEDICAL APPOINTMENTS:
15 MINUTES – $50
30-59 MINUTES – $100
60+ MINUTES – $150
ALL SKIN WELLNESS APPOINTMENTS :
CONSULTATIONS – $30
ANY SKIN WELLNESS SERVICE- $50
In the event of a client missing, arriving late, or canceling three times, full pre-payment for future services will be required when booking. This pre-paid amount becomes nonrefundable if the no-show/ cancellation policy is breached. If an appointment is rearranged before the 48-hour appointment period, the amount paid will be credited for future services at Mirror Mirror Med Spa. We value our service providers’ time, considering their bookings are often made weeks or months in advance. Last-minute cancellations prevent us from filling those slots. We appreciate your comprehension of our cancellation policy, enabling our team to persist in offering top-tier service to you and our prospective clients. Please note that by booking an appointment, you accept our cancellation/no-show policy.
TEXT MARKETING AND NOTIFICATIONS
By subscribing to Mirror Mirror Med Spa’s text notifications, you consent to receive recurring automated marketing messages and appointment reminder messages at the phone number provided. The frequency of messages varies. Consent is not a condition of purchase. Standard message and data rates may apply.
You can unsubscribe from receiving text messages at any time by replying STOP to our messages, or by following the instructions provided in the message. For more information on our messaging terms and conditions, text “HELP” to the number you received messages from, or contact customer support at admin@mmspatucson.net
PERSONAL INFORMATION USED FOR TEXT MARKETING
To deliver text messages, we collect the following:
Your Phone Number:
Used to send text message notifications regarding your interest in our services, promotions, and appointment reminders.Appointment Information:
Used to send reminders about upcoming appointments and promotional offers related to our MedSpa services.
We respect your privacy and are committed to protecting your personal information.
THIRD-PARTY SERVICE PROVIDERS
We may share your phone number and other relevant information with third-party text messaging platforms that facilitate the delivery and management of our text marketing campaigns. These service providers are prohibited from using your personal information for any purpose other than enabling Mirror Mirror Med Spa’s text messaging service.
REFUND POLICY:
Refunds are not available for services rendered. While we strive to achieve the anticipated result, aesthetic outcomes can significantly vary from person to person and cannot be guaranteed. Clients bear responsibility for any extra treatments needed to attain desired results. RETAIL: No refunds are provided for purchased products. However, defective products can be swapped within 14 days for an identical item only. There are no refunds on purchased gift cards/certificates.
CHILDREN POLICY:
At Mirror Mirror Med Spa, we hold a fondness for children of all ages. However, we kindly request that you organize child care prior to your appointment. This guarantees your child’s safety and ensures a serene environment for everyone.
PET POLICY:
We are animal lovers, but we kindly request you to leave your pets at home during your visit. In case you bring a pet that is not a service animal to an appointment, you will be asked to remove the pet from our healthcare facility.
We appreciate your understanding and respect towards all our clients. Thank you for your cooperation.
