Policies
TIME OF APPOINTMENT POLICY
A delay in arrival may shorten your essential treatment time. We aim to execute your complete treatment within the remaining timeframe set for the appointment, yet we maintain the right to rearrange your booking if you’re more than 10 minutes late, and a cancellation fee may apply. (see details in the Cancellation/ No Show Policy section)
CANCELLATION/ ABSENCE POLICY
At Mirror Mirror Med Spa, we enforce a 48-hour cancellation/ absence policy intended to ensure prompt appointments for customers and respect our service providers’ time. Any appointment canceled or missed within this 48-hour period will incur a fee automatically charged to the stored credit card:
ALL INJECTIONS / MEDICAL APPOINTMENTS:
15 MINUTES – $50
30-59 MINUTES – $100
60+ MINUTES – $150
ALL SKIN WELLNESS APPOINTMENTS :
CONSULTATIONS – $30
ANY SKIN WELLNESS SERVICE- $50
In the event of a client missing, arriving late, or canceling three times, full pre-payment for future services will be required when booking. This pre-paid amount becomes nonrefundable if the no-show/ cancellation policy is breached. If an appointment is rearranged before the 48-hour appointment period, the amount paid will be credited for future services at Mirror Mirror Med Spa. We value our service providers’ time, considering their bookings are often made weeks or months in advance. Last-minute cancellations prevent us from filling those slots. We appreciate your comprehension of our cancellation policy, enabling our team to persist in offering top-tier service to you and our prospective clients. Please note that by booking an appointment, you accept our cancellation/no-show policy.
TEXT MARKETING AND NOTIFICATIONS
By subscribing to Mirror Mirror Med Spa’s text notifications, you consent to receive recurring automated marketing messages and appointment reminder messages at the phone number provided. The frequency of messages varies. Consent is not a condition of purchase. Standard message and data rates may apply.
You can unsubscribe from receiving text messages at any time by replying STOP to our messages, or by following the instructions provided in the message. For more information on our messaging terms and conditions, text “HELP” to the number you received messages from, or contact customer support at admin@mmspatucson.net
PERSONAL INFORMATION USED FOR TEXT MARKETING
To deliver text messages, we collect the following:
Your Phone Number:
Used to send text message notifications regarding your interest in our services, promotions, and appointment reminders.Appointment Information:
Used to send reminders about upcoming appointments and promotional offers related to our MedSpa services.
We respect your privacy and are committed to protecting your personal information.
THIRD-PARTY SERVICE PROVIDERS
We may share your phone number and other relevant information with third-party text messaging platforms that facilitate the delivery and management of our text marketing campaigns. These service providers are prohibited from using your personal information for any purpose other than enabling Mirror Mirror Med Spa’s text messaging service.
REFUND POLICY:
Refunds are not available for services rendered. While we strive to achieve the anticipated result, aesthetic outcomes can significantly vary from person to person and cannot be guaranteed. Clients bear responsibility for any extra treatments needed to attain desired results. RETAIL: No refunds are provided for purchased products. However, defective products can be swapped within 14 days for an identical item only. There are no refunds on purchased gift cards/certificates.
CHILDREN POLICY:
At Mirror Mirror Med Spa, we hold a fondness for children of all ages. However, we kindly request that you organize child care prior to your appointment. This guarantees your child’s safety and ensures a serene environment for everyone.
PET POLICY:
We are animal lovers, but we kindly request you to leave your pets at home during your visit. In case you bring a pet that is not a service animal to an appointment, you will be asked to remove the pet from our healthcare facility.
We appreciate your understanding and respect towards all our clients. Thank you for your cooperation.
