Policies

APPOINTMENT POLICY

Arriving late will deprive you of valuable treatment time. perform your entire treatment within the remaining scheduled time, but reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee. (see cancellation policy for details) VALID CARD MUST BE PUT ON FILE TO BOOK ANY APPOINTMENT.

CANCELLATION/ NO SHOW POLICY

We have a 24-hour cancellation / no show policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that no-shows or cancels within the 48-hour period will have the following fee automatically charged to the credit card on file:

ALL APPOINTMENTS NO CALL NO SHOW:

$100.00 FEE, EVERY TIME
$50.00 LATE CANCELLATION FEE

If a client has no showed/late/cancelled 3 times, client will then be required to pre-pay in full for future services at the time of booking. The amount pre-paid is nonrefundable if the no show/ cancellation policy is violated. If the appointment is rescheduled prior to 48 hours of the appointment time, the amount paid will be credited for future services here at Mirror Mirror Aesthetics & Wellness. We respect our providers’ time as they are booked out weeks to months ahead. Last minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy, as this will allow our team to continue to provide the highest quality of service for you and our future patients. Please be advised – by scheduling an appointment, you are agreeing to our cancellation/no show policy.

TEXT MARKETING AND NOTIFICATIONS

By subscribing to Mirror Mirror Aesthetics & Wellness text notifications, you consent to receive recurring automated marketing messages and appointment reminder messages at the phone number provided. The frequency of messages varies. Consent is not a condition of purchase. Standard message and data rates may apply.

You can unsubscribe from receiving text messages at any time by replying STOP to our messages, or by following the instructions provided in the message. For more information on our messaging terms and conditions, text “HELP” to the number you received messages from, or contact customer support at admin@mmspatucson.net

PERSONAL INFORMATION USED FOR TEXT MARKETING

To deliver text messages, we collect the following:

1. Your Phone Number:
Used to send text message notifications regarding your interest in our services, promotions, and appointment reminders.

2. Appointment Information:
Used to send reminders about upcoming appointments and promotional offers related to our MedSpa services.

We respect your privacy and are committed to protecting your personal information.

THIRD-PARTY SERVICE PROVIDERS

We may share your phone number and other relevant information with third-party text messaging platforms that facilitate the delivery and management of our text marketing campaigns. These service providers are prohibited from using your personal information for any purpose other than enabling Mirror Mirror Aesthetics & Wellness text messaging service.

REFUND POLICY:

We do not offer refunds on any service rendered. Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed. Clients are responsible for additional treatments needed to achieve desired results.
RETAIL: We do not offer refunds on products purchased. Defective products may be exchanged within 14 days for the exact same product only.
No refunds will be offered if a gift card/certificate is purchased.

CHILDREN POLICY:

At Mirror Mirror Aesthetics & Wellness, we have a fondness for children of all ages. However, we kindly request that you organize child care prior to your appointment. This guarantees your child’s safety and ensures a serene environment for everyone.

PET POLICY:

We are animal lovers, but we kindly request that you leave your pets at home during your visit. In case you bring a pet that is not a service animal to an appointment, you will be asked to remove the pet from our healthcare facility.
We appreciate your understanding and respect towards all our clients. Thank you for your cooperation.